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CUSTOMER SERVICE

Working Hours
  • Mon 7:30AM - 4:30PM
    Tue 7:30AM - 4:30PM
  • Wed 7:30AM - 4:30PM
    Thu 7:30AM - 4:30PM
  • Fri 7:30AM - 4:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

At D & D Auto & Fleet, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at D & D Auto & Fleet. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At D & D Auto & Fleet, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why D & D Auto & Fleet focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At D & D Auto & Fleet, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1998, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 904-777-5115 or email us.


What People Say About Us


  • -Jen A.

    D&D has quick and friendly service. They checked my brakes recently, and I found that the previous service did a number on my studs and over tightened my lug nuts. Thanks y'all!


  • -Tina H.

    These folks are what honest repair people look like! They even offer a service to go check out a vehicle BEFORE you buy and get stuck. I highly recommend them for your car repair, Miss Debbie runs a tight ship. Thank you.


  • -Angela T.

    This place was awesome! They put a new water pump in my Scion xB for almost half the price Toyota was asking, and they did it in one day!! Awesome and honest!


  • -Daniel N.

    VERY NICE PEOPLE AND WELL PRICED. TRUST WORTHY AND I WILL BE BACK. GMC 1500 SIERRA.


  • -Alyssa B.

    My fiancé & I have recently discovered D&D automotive a couple months ago and we would absolutely recommend them to anyone! Anytime we have a problem with our truck we take it right up there and they do a great job. We never have any problems with them, Debbie who works in the office is super friendly and helpful! I can't believe we didn't find out about this place sooner because we will not be taking our vehicles anywhere else but there :)


  • -Jing P.

    Mark & Deb show they care for your cars and very reasonable price. They know what is wrong with your car. I've been with them for almost 6 yrs and I had recommended them to lots of friends.


  • -Vincent W.

    I had visited many places today to clear a DTC historical code. The Jeep dealer wanted $133 and keep the vehicle for two days. The staff is very friendly, professional, and caring. They didn't even want me to pay anything for 5 minutes of work to clear a code. I even offered just $20 for his time. I will definitely use this place in the near future. Thank you.


  • -Rhonda F.

    Very friendly and courteous staff. A friend of mine referred me to them. They did a great job fixing my vehicle. They're reasonable and honest. I went there thinking I had needed a major part to be replaced and after they put it on the diagnostic I was informed it was something else that was simple and less expensive too. I'm really pleased with them and their work. I will use their services again in the future. Thank you D&D.


  • -Fernando V.

    I was told by a friend two years ago about D&D and they have been servicing my car ever since. Honest, awesome results, excellent pricing.


  • -Brenda S.

    I have been going to D&D for 15 plus years; my husband died almost 6 years ago and he is the one who got us started with D&D. He thought so highly of them and their work that I just naturally continued using them and wouldn't want to go anywhere else. In fact, my husband's truck, which I still have, has to have an alternator or a starter and I plan to have it towed to D&D tomorrow. They are great people and do excellent work.

Call us for service: 904-777-5115

ASE (Automotive Service Excellence)
Jasper
NAPA
BG Products
  • Car Care Aware